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Having trouble making a purchase - Hunt and Jump Forum - Mesa
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In this Discussion

Having trouble making a purchase
  • I’ve been trying to purchase GTs for the last few days and after adding to cart when I attempt to move to the payment screen I’m getting stuck on a spinning lock icon. I’ve tried waiting it out with no luck. Removing items and starting over, logging out and I’ve waited a few days with no luck still.

    Has anyone else experienced this or have any insight on things to try.
    I have a colt I’d really like to boost before tomorrow night!
    ID# 1180
  • Clear your cache and cookies and it should fix it right up. It's caused by out of data on your browser.

    Sorry it's misbehaving on you.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )


    she/her
    Thanked by 1Arayla
  • I gave that a shot just now and it did not work. I will try from a different device in a bit.
    ID# 1180
  • I have never had someone that it did not work for before. Unfortunately that is the only thing I know to do. Different device has always worked for others.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )


    she/her
  • Something must not have cleared right the first time because I went back and cleared again. It is working fine now!

    Thank you for your help!
    ID# 1180
  • Awesome. Glad it worked.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )


    she/her

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