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In this Discussion
- Ammit January 11
- DarkPhoenix January 11
Charged me for "Foals this year" and didn't reset
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I reset the "foals this year" on this girl, and it charged me and switched to 0. I pulled eggs and reset again. I was charged for the second reset, but it still says "foals this year: 1"

DP2 Siren Song 1530DarkPhoenix #15470 (she/her) ~ Premium Upgrade
Barns always open! -
Are you sure? I see 38 eggs for this mare which would imply she was harvested 3 times.Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
I am looking at the ID numbers of the eggs on this mare.
I see 3 eggs owned by #12693. There were harvested several seasons ago.
I see a block of 7 that look like they where probably harvested last season. 3 of which are owned by AmberHaven300 and 4 owed by you.
I see a block of 11 eggs that were collected around the start of the season.
I see 23 eggs that were collected yesterday.
Looking at your payment records it says you mass pulled eggs from this mare twice yesterday
-30000 HaJ 11 eggs #3194381 2026-01-10 15:26:16
-30000 HaJ 12 eggs #3194381 2026-01-10 15:26:10
Your token records are
Change Note Date/Time
-1 BTY Reset #3194381 2026-01-10 15:26:15
-1 BTY Reset #3194381 2026-01-10 15:26:04
I am not seeing any evidence to suggest that this mare was not reset twice. It really looks like she was reset and collected twice yesterday. You did the collections within 6 seconds of each other so maybe just a matter of some confusion on the page display since it was done so fast.Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
That's weird because the button to collect eggs never showed up after I reset her. I'm absolutely certain that I did not click the button the second time. That's why I went back to check to see if the "foals this year" reset, and that's when I saw that it was already at 1.
Also, one second between the reset and egg collection seems a little fast? The page automatically reloads after the reset, which would take longer than a second to wait for the reload, click the breeding panel, and collect eggs. I'm wondering if perhaps reloading the page resubmitted the collection of eggs...?
I'm glad that I did get the eggs, but this seems weird.DarkPhoenix #15470 (she/her) ~ Premium Upgrade
Barns always open! -
That does appear to be what is happening. It wasn't designed for collecting and them immediately resetting a horse while you still had the Mass Straw Collection window open. I noted it down in my to do list.Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her


















